Frequently Asked Questions
Can I put my Aerodrom frame on a table?
Yes! A stand is included, which allows the Aerodrom Frame to stand on the table like a picture frame
Can I hang my Aerodrom frame on the wall?
Yes! You can hang it like a picture frame on a nail.
Does the Aerodrom Frame need internet?
To receive real-time data, the Aerodrom Frame needs internet access. It can easily connect via a smartphone.
If it doesn't have internet access, after some time it will switch to offline mode with demo data. Then, fictional takeoffs and landings will be displayed. When the Aerodrom Frame is in this mode, an LED will glow subtly blue continuously.
Can the Aerodrom frame be updated?
The Aerodrom Frame automatically downloads the latest firmware upon restart. It glows yellow when installing an update. Afterwards, it switches to normal operation.
Does the Aerodrom frame light up at night?
The Aerodrom frame displays aircraft taking off and landing at the airport. Since there is a night flight ban in Munich, no planes will take off or land after 11:00 PM, and the Aerodrom will not be lit at night.
What should I do if my aerodrome isn't showing anything?
If the Aerodrome displays nothing, you can always unplug the product and plug it back in. This will restart the device. However, it's also possible that no planes are currently taking off or landing.
Is there also an Aerodrome Frame for other airports?
Yes, we are currently working on additional models for other airports. Follow us on Instagram so you don't miss anything.
What should I do if the setup doesn't work?
If you have any problems setting up the product, please contact our support team.
Support
If you have any questions, difficulties or problems, please do not hesitate to contact us.
We can be reached by email or WhatsApp at +49 152 36124488.